Terms and Conditions
Due diligence: We may conduct due diligence if we receive an order from a person we do not know. This is simply to ensure our pieces of art are sold to those from the Military and Police community.
Delivery time: We understand that many of our products are gifts for friends, colleagues and loved ones. We will endeavour to deliver your order in a timely fashion but please do plan in advance. Many of our items are hand crafted from scratch and may take 14 – 21 days for delivery.
Postage and packaging: As much as possible we will keep the delivery costs down but the P+P costs are determined by the courier.
Brass plaques: The brass plaque is not included but can be sourced for £25. Please ensure your wording is correct as it will be copied and pasted and can not be changed.
Dimensions and wood colouring: Dimensions of the mounts vary slightly as does the grain and colour of the wood staining
Unit cap badge: We can add a unit or Police cap badge to the piece, which can be supplied by the customer, or sourced by us ‘At cost’ plus a £10 administration fee. If you source the badge, we will request that it be sent to the workshop so it can be fixed to your mount.
Medals: Medals, both regular size and miniature are not included.
Medal metal mounts: In some images you will see medals mounted. These are not included. A metal mount can be supplied at a cost of £10. These metal mounts are very bespoke and take time to make in our workshop.
Legal: All mounts are 1:1 scale and are made of plastic resin. There are no working parts as the mount is simply a mould. The mould is flat on one side and is simply attached to the wood, it is not whole, or sunk into the wood. It is a precise 50% side profile.
At no point should this ‘Piece of art’ be removed from the wood and used for anything other than the display purposes that it is designed for.
WE RESERVE THE RIGHT TO NOT SELL OUR PRODUCTS UNLESS WE ARE 100% SATISFIED WITH THE CREDENTIALS OF THE CUSTOMER